Battery will not charge

For some reason my Ring doorbell will not charge. It’s been inside all winter so it can’t be the weather. The blue light on the front just keeps flashing, but I’ve had it on charge all day and nothing is happening. I’ve done a hard reset and followed advice from to no avail.

Hi @angeljs. If you’ve reset your doorbell and it is still not charging, try moving it and charging it using a different cable and outlet. If you are still unable to get this to charge, you can contact our support team to review your options. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.