Ring Video Doorbell

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Battery showing no charge when not plugged in but 100% charged when plugged in

My video doorbell hasn't worked in some time. It is showing as 0% battery (and doesn't work at all) when it isn't plugged into the UBS charger, however, when I plug it into the charger it shows as 100% and detects motion, any suggestions?

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12-05-2020 19:06:46

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