My video doorbell hasn’t worked in some time. It is showing as 0% battery (and doesn’t work at all) when it isn’t plugged into the UBS charger, however, when I plug it into the charger it shows as 100% and detects motion, any suggestions?
Hey @westxxax. Have you tried charging it up for the time it needs to be charged (after 8 hours) to see if it works after a full time’s charge? In the event that your Doorbell is unable to hold a charge whatsoever, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.