Battery operated spotlight camera

Battery operated spotlight camera
My ring battery operated spotlight camera light on the bottom will not turn on
The batteries are fully charged and I have push the button on the top and also have held the button for 20 seconds to reset and still nothing happens
Has anyone else had this problem and how can I fix it thank you

@Carla11 wrote:
Battery operated spotlight camera
My ring battery operated spotlight camera light on the bottom will not turn on
The batteries are fully charged and I have push the button on the top and also have held the button for 20 seconds to reset and still nothing happens
Has anyone else had this problem and how can I fix it thank you

Hello @Carla11 ,

It sounds like you’ve done a pretty good job with the troubleshooting steps that generally would fix your issue. I would recommend you now telephone Ring Support for additional help at:

https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch

Unfortunately, due to the Covid-19, their available hours have been changed also:

https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19

I hope they can resolve your issue. :slight_smile:

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