Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

G
Battery not recognized

My Spotlight Cam does not recognize the battery. I have bought a new battery and charged it fully. When inserted the indicator on the spotlight still shows red. This happens on both sides with both the new and old battery. Cam is about 9 months old. I tried the reset but nothing happens, no light no flash. Any help? Time for a warranty return? Thanks.

1113

0

0

04-04-2020 22:17:07

Responses (1)

  • R

    I am having the same problem. What solution did you find?

    0

    05-04-2020 12:03:30

      G

      Nothing yet. I have emailed the help department but no answer as of today.

      0

      05-04-2020 15:42:24

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members