Battery low with power adapter

Question

Ring is plugged into power adapter but battery is low

Caitlyn_Ring · Answer

Hi @Myatt13. Can you provide more information please? What model of Ring Doorbell do you have, and what power adapter are you referring to? You can find the model of Doorbell you have by looking at the original packaging or at the Device Health page in the Ring App. Is the power adapter from Ring, or did you purchase this from a third party?

Ring Video Doorbell

Battery low with power adapter

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