Hi
I have a Ring Video doorbell 4 which is powered by battery.
I have 2 batteries and i have a super charger.
I have had the doorbell and batteries about 1 year.
One of the batteries is no longer charging. A year seems such a short life span.
What is the lifespan?
Is there any recourse on this? i.e. can i contact Ring for a replacement?
Thanks!
Hi @CCRing. We do not have a lifespan estimate to give for the battery since it varies for everyone depending on usage and weather conditions. We do have this Help Center page on how to reduce battery aging with optimized battery charging. I would recommend reaching out to our support team to see what your options are for your battery.
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