Had video doorbell for 3 yrs. Now down to charging every 3-4 wks!!! All settings are either set on minimum or off. This is crazy compaired to what Ring say.
Hi @Jamesd007. Does your Doorbell experience a large number of events each day? The events would be dings, motions, and Live Views, as these are all recorded on the Doorbell which can cause the battery life to drain more quickly than expected if your Doorbell is recording a lot of them. You can also reach out to our support team and they can assist you with narrowing down if the concern is with the battery itself or if it’s a concern with your Doorbell or the settings. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.