Ring Video Doorbell

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J
Battery failure on doorbell
hardwired-video-doorbell
troubleshooting
cs-support

Ring doorbell needs recharge every week . Tried calling, social media, chat and messenger am not getting responded to

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0

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01-07-2023 08:53:06

Responses (2)

  • J

    Hi @Juderogerson. Your Doorbells rapid battery drain can be due to multiple reasons. One of the most common reasons is that a Doorbell is very active, capturing a lot of motion or having multiple live views activated for long periods of time. We have this Help Center [page ](https://support.ring.com/hc/en-us/articles/4405531384468-How-to-Fix-Unexpected-Battery-Drain-in-Your-Ring-Video-Doorbell-or-Security-Camera) with steps you can try to help with your concern. If you have done these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. If you are trying to reach our Facebook or Twitter support team, make sure you are sending a private message to @Ring.

    0

    04-07-2023 05:38:16

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      03-08-2023 05:38:58

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