Ring Security Cameras
Battery failing
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23-11-2023 05:48:10
Responses (6)
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27-11-2023 04:51:56
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I also have P3-17 on a solar panel charged camera pro. The panel is in sunlight all day everyday, so I’m wondering if the battery is faulty, rather than anything else?
Battery drops to 3%, I reboot device and it shows 12%. Obviously overnight there is no solar so I expect a drop in battery but it never seems to charge.
I’ve taken the battery out and am charging to full on mains power then will reinsert to see what’s what.
The kit is less than 2 months old so am hoping this can be resolved.
Anyone else having similar issues that don’t make any sense? I read a lot about firmware issues, can these updates be pushed by Ring to the device(s)?
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03-03-2024 11:48:30
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Hi @maceland. You also want to make sure the Solar Panel is plugged correctly into your Camera. If you have tried this step and are still having the same concern, give our support team a call for further assistance.
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04-03-2024 08:25:27
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I am having the same problem. The other camera is at XXXX% and the front one is at 3%. I can pull the battery charge it and it will last about a month with solar.
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03-04-2024 01:40:30
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If you’re experiencing issues with the Ring Solar Panel, please review the following troubleshooting tips:
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03-04-2024 10:52:34
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