‎Battery draining rapidly on a replacement Doorbell

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venesty

Battery draining rapidly on a replacement Doorbell

battery-video-doorbell

troubleshooting

My batteries suddenly started draining within days to 1 week max while before they went on for 2 months or 3. They sent me a new door bell but this has not changed the draining issue.

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20-07-2023 07:52:39

Responses (2)

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Caitlyn_Ring
Hi @venesty. The battery draining quickly could be due to the settings and the number of events your Doorbell is recording each day. Try reviewing the troubleshooting information [here](https://support.ring.com/hc/en-us/articles/4405531384468-How-to-Fix-Unexpected-Battery-Drain-in-Your-Ring-Video-Doorbell-or-Security-Camera). If the concern persists after checking the settings and activity levels, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. The issue may be with the Quick Release Battery Pack itself. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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25-07-2023 06:26:44
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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24-08-2023 06:26:55
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