My battery is draining far too fast the full 100% charge is only lasting the minimum of two days I think there maybe something wrong with it. I have everything on recommended settings and it doesn’t always register someone at my door
Oddly, I just had similar problem. After one year of no issues. I have the 3+. I have it wired. And I got a notification saying the battery was low. I decided to take the battery out. Put it on a charger for about 10 hours. Then put it back. It appears the trickle charge is working again. But it’s only been a day.
that’s why I logged on to this site to see if anyone else is having the same problem.
from my year of experience, I had noticed that it normally goes down to about 87-90% charge, and then it came back up. so i assume that the firmware to start the charge doesn’t really run until then.
This is odd to hear of, neighbors, and thank you for sharing these experiences. A battery charged to 100% should certainly last longer than a couple of days. Keep in mind, the initial setup process and any firmware updates, can drain battery. The use and number of events your Ring device experiences is also a battery drain factor. Fine tuning usage will often help with battery life. I recommend checking out this Community article on battery drain for tips on optimizing this experience.
As you’ve mentioned connecting your Video Doorbells to wiring, here is a helpful checklist that I use when looking to obtain a trickle charge to my battery-powered Ring devices. I hope this helps!
my Ring2 battery went from 100% to 4 % over night - brand new battery - bought the 2nd one beacuase even hardwired the original was draining too fast