Battery drainage within 4 days

I have a video doorbell 3 plus - the battery is only for 4 days, before that, the battery lasted one month. I bought a new battery and the problem is the same. The doorbell is wired but it doesn’t charge the battery - the charge level uses 20 -25% a day up to 0%.

Hi @Darek. I recommend reading this Community Post here to identify why you are having excessive battery drain. If this doesn’t solve your concern, I would suggest reaching out to our support team. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.