Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Battery Drain
Getting Tried of this, i remember i used to be able to communicate with Ring Customer service via my app easy.. Now i have to scower the internet for information.. My Video Door Bell battery has been dying super quick i have all motions off, no alerts, I just fully charged my ring door bell yesterday and today it’s at 50% My bell gets rung no more that 3-5 times per day, barly do live veiws, no rain, no cold weather. Please advise I’ve been missing important deliveries because of this. And getting a hold of someone from Ring is becoming impossible. Drained
3297 •
0 •
3 •
08-05-2020 05:02:28
Responses (1)
- T
Hi @bigenum1. I would suggest reaching out to our support team. They'll be able to run some diagnostics and see why you have such excessive battery drain.[quote="Marley_Ring, post:6, topic:6371"]As always, if you feel as though you are experiencing significant battery drain, not related to the factors described above, please give our support team a call at one of the numbers available [here ](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.[/quote]
•0
07-07-2021 19:28:21
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
bigenum1
All replies from the ring monitor are useless, as one user stated I've turn off all motion and notifications. My rrsi -40 which is well within the acceptable range yet my battery dies within a week.I have 3 new batteries and they all die within the same time period, this is a problem with ring software and they need to fix it. The only next possible solution is to can this doorbell and purchase from a reliable source.
0
05-07-2021 04:35:08
•