Battery does not fit

I just recieved quick release battery from ring to replace original battery for my ring3 video doorbell.
However the new battery does not fit - its fractionally wider than the original. Having looked online others have encountered same issue.
Any suggestions?

Thank you.

Hi @user82240. We only have one type of Quick Release Battery Pack for our Doorbells. If you are having issues with your battery fitting your Doorbell, please reach out to our support team for further assistance. Give our support team a call using one of the numbers available here.