BASIC Ring protect plan active but I have two devices

I recently bought a second stick up cam. My other one was subject to a basic ring protect plan. I understand I need the “plus” plan to record videos etc on the second device but for the basic plan I already have (and paid for this month), I should still be able to record on one of the devices I choose?

Hi @user37971. Typically it’s best to swap to the Plus plan once you have 3 or more Doorbells or Cameras at one Location, as it will be most cost effective that way. With only 2 Cameras currently, you can just add a second Basic plan to access video recording on that device alongside the original Camera. You can learn more about Ring Protect plans here. If you need help subscribing, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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