Base station won’t reset

Base station isn’t online and I have tried to reset a number of times. Please help!

Hey @KF11. If you’ve preformed a reset and this has been to no avail, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.