Base station soundc

The base station do not produce any sound. When the alarm go of only the keypad produce sound.

Hi @lmollard. Would you mind reaching out to our support team about this? They can help guide you through any applicable troubleshooting steps with your Base Station while ensuring it doesn’t get fully reset, as you’d then have to set up all of your Ring Alarm components again. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.