Base station not emitting chimes

Hello
I configured teh base station to emit chimes when some sensors detect movement but it’s not working. only the keypad is emitting the chimes
I checked that the volume on the base is already at Maximum
any help

Have you tried rebooting the Base Station?

Yes but still not working !!

Sounds like a fault. I suggest you use the chat function from the web page login to discuss options with Ring.

Hi @makouda. Make sure the volume on your Base Station isn’t turned down, and ensure you are setting the Chirp Tone for the correct Motion Detectors. When selecting a Chirp Tone for a specific sensor, there is an option for tones that play on your Base Station and Keypad, and an option for tones that play only on the Base Station.

If this issue still persists, please reach out to our support team for further assistance. When contacting support, request to speak with the Ring Alarm team specifically.