Base station low battery

Everything is fine on the app but my base station says every hour low battery. It is plugged in and everything shows green. I just installed 2 days ago. Any clue?

Hey @Khashley4! The first thing I recommend checking here is the outlet and adapter plug. Please ensure the outlet is supplying power, the adapter plug is plugged in firmly, and that the outlet is not controlled by a switch that might be used often. Testing on another outlet entirely is a great way to rule out power as well. I hope this helps! :slight_smile: