base station goes offline

im new to the ring family and wae wondering if anyone has this issue. my base station was going offline and then online back and forth the other night but when i looked at my ring app it showed that my cameras would stay online. was wondering if anyone has had this issue. Granted the weather this night was extremely windy and im not sure if that hs anything to do with it. Thanks

Welcome, @gb1! If possible, I recommend connecting your Base Station to the network via ethernet to see if this concern persists. Wifi signal can sometimes be interfered with or present variables that ethernet will factor out. Try removing and reinstalling the Ring app on your mobile device as well, to ensure it is notifying statuses efficiently.

If this does not improve connection, the best next step would be reaching out to our support team for more in-depth troubleshooting. I hope this helps! :slight_smile:

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Thanks so much for the advise. I have moved my base station to a different spot and I also rebooted my router and so far it seems okay but if it persists I will definitely try that. Thanks again

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