Base Station gen1

Can you purchase a new ac power cable for the Ring Alarm Base Station 1st generation

Hi @Justin63. For a replacement power cable on your Base Station, please contact our support team so they can look into this and see if one can be sent out. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: