Just moved into a new place with a Ring security light cam at the front door. There are no codes on the actual camera like everyone keeps saying. I can read the barcode on the original Ring box but when trying to set up and add it to my account my phone does not read it because it’s slightly worn. I can read the numbers if I zoom into the code on the box. I was wondering if there’s a way to generate a clean code from my ring box so my phone can scan it.
Check out Step 7 of our Floodlight Camera setup Help Center article which describes this QR code and location.
If this code is not located anywhere on your device or anywhere else, our support team can assist further. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.