Ring Security Cameras
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U
user6973
Accepted Solution
Bang sound on outdoor ring stick up cam playback
troubleshooting
wireless-security-cameras
hardwired-battery-video-doorbell
Does anyone else hear a loud bang sound when playing back video on their outdoor ring stick up cam. Looking for a fix. Thank you
![IMG_5494|video](upload://6IF3mbu0GehTVXwC0UW8iFSG0RI.MP4)
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08-12-2021 01:51:44
Responses (4)
C
Hi @user6973. I reviewed the video you shared but wasn't able to hear any loud bang sound as you're describing. The audio is louder for the first second or so of the video, and then the audio levels out and is consistent through the rest of the video. Different factors such as the environment and weather, particularly wind, can be at play here as well.
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13-12-2021 10:55:02
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U
The bang noise can be clearly heard prior to 1 sec of recording. My next issue is the stick up cam continues to go offline every 2 weeks.
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21-01-2022 02:33:21
C
@user6973 If you're experiencing connectivity concerns with your Stick Up Cam and it's disconnecting frequently, I would recommend first checking the RSSI to see a measure of the wifi connection that your Stick Up Cam is receiving. A higher RSSI could cause the wifi to disconnect, and there's likely wifi interference at play as well. You can find more information on your device's RSSI in our Community Post [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4), and more information on wifi in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wifi-Work-For-You). I hope this helps! :)
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24-01-2022 09:19:46
M
Did they ever give actual answers and fix it. Just got mine and I honestly thought my camera caught the sound of gun shots. Them realized its the 1st sec of every video. Annoying.
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25-03-2023 03:32:47
S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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13-05-2023 06:01:19
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U
I’m here because I have the same issue. Loud bang at the start of every recording
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15-07-2024 11:46:23
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Caitlyn_Ring
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13-04-2023 06:00:41
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