Baldwin smart lock support

Hi Ring Team,

Would you support Baldwin smart locks in the Ring Alarm base station sometime in the future?

Baldwin smart locks are also popular, I believe they are Kwikset rebrands (the internal control panel look the same) as the two brands are owned by the same company. So I guess it won’t be too much work supporting Baldwin?

Hey @evanyang. Does Baldwin make Z-Wave smart locks? Since the Smart Locks connect to the Ring Alarm Base Station via Z-Wave, you will need to ensure that the lock you hope for us to verify as compatible is a Z-Wave lock. In addition, even if it’s not compatible and listed as so on our website, you can always try to add a Z-Wave device to your Ring Alarm’s Base Station, and if it connects, while it may have limited functionality, you can see if it works from the Ring app if it’s a Z-Wave product! This will be added as Works with Ring device when setting it up in the app. :slight_smile:

Yes, it’s a Z-Wave smart lock and compatibable with other Z-Wave hubs such as Vera.

The program buttons/switches inside the lock look idential to Kwikset products.

I’ve tried adding as Works with Ring or Kwikset but it didn’t work.

So I hope Ring can support this brand specifically if possible.

@evanyang Thank you for giving it a try on adding the device! I will make sure to pass on your feedback to the appropriate teams of your want for having this lock integrated. As we value our neighbors’ feedback, we’ve created a Feature Request board. Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place! :slight_smile:

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Baldwin locks (at least Zwave deadbolts) that were previously paired to a Vera or similar controller can be added to RIng only after first unpairing the door lock from the existing controller. Deleting the device from the existing controller will not work as the existing controller must be used to reset the Baldwin door look before pairing to the RIng controller. You then select a similar Quickset device in the Ring app. Note both the old controller and the Ring Base Unit must be about 12" from the door lock to do the removal and new set-up or else it will not be seen by either device. At least this process worked for me.