Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
W
Autoplay stopped working when viewing history on a PC
hardwired-security-cameras
troubleshooting
I have two hardwired security cams (1 Floodlight, 1 Spotlight) and review the history on both my Iphone and my PC. Viewing history on the Iphone has not changed, but it has on the PC so my comments here only apply to the PC. I typically review history by clicking on the history tab. On that page, there is an itemized list of videos on the left and video review screen on the right. The List side works the same as always. On the video review screen, there are 3 buttons. Back, Play/Pause and Forward.
**And now, here's my problem...** Up until just a few days ago when I clicked the forward button, the video would default to "Play". Now, it defaults to "Pause". To watch **each** successive video, I have to click forward and then play. Seems like a minor problem, but it's a real pain to have to click play with each new event. Did I inadvertantly change something in the settings or is this something that Ring programmers did? Is there a way to turn the autoplay back on?
416 •
0 •
2 •
09-10-2023 09:43:29
Responses (4)
W
Thanks Justin! Looks like the autoplay feature is working again... Now, if you could just get rid of the doorbell camera ad on my dashboard, I'd greatly appreciate it!
0
12-11-2023 10:20:07
C
Hi @wam1, I'm glad to hear the autoplay feature is working as intended again. Thank you for sharing your feedback!
0
14-11-2023 07:38:31
J
Hi neighbors. Thank you for sharing this information. I will reach out to my team to have this looked at, and I will provide an update once I have more information.
0
13-10-2023 07:05:58
•
U
Count me as another user looking for return of the autoplay function.
0
14-10-2023 10:15:33
T
Just another reason to dislike Ring. App sucks (too many steps to get to light controls) and now it's time-consuming to check videos on the website. Bring back autoplay.
0
01-11-2023 03:00:03
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Thetallest
1
11-10-2023 10:02:16
•