Automatically logged out

I have the security cams. This entire week, in the mornings, I am automatically logged out of my cameras and have to log back in to view. Why is this happening? It hadn’t been doing this and is a big inconvenience, especially if you don’t check unless you get notifications. Which in turn, is not good, because what if I had waited on an alert that I would’ve never got? Someone could be robbing your house and you’d never know, because you’ve been completely logged out! I hope there is a fix to this.

Sorry to hear about this, @We37! What type of device is this happening on? As mentioned in our help center article, if you continue to use your mobile apps every 30 days, you will not have to login via Two-Step Verification, unless you log out or “Remove All” authorized devices. Please ensure there is not a vpn enabled on your mobile device. Feel free to let us know how this goes! :slight_smile: