Ring Video Doorbell

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M
Audit trail for deletion requests?
hardwired-video-doorbell
cs-support

I understand there is no way to un-delete a video clip, but is there a way to know what deletion requests were executed when and from what device? Assuming the app uses some sort of HTTP protocol, this information would be trivial to extract from an access.log file

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29-05-2023 12:50:58

Responses (2)

  • T

    Hi @mpsharp. There is not a way to determine this information from the Ring app. For this concern, you'll have to contact our support team directly. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    30-05-2023 02:59:40

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      29-06-2023 03:00:20

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