Attempting to post photo "unsupported"

Attempting to upload a photo to the neighbors app from my Android phone (using my gallery). I keep getting the same error, “unsupported file type”. Checked the photo it’s in JPG… unsure why it won’t load?

Hi @Dadezbombz. Try uninstalling and reinstalling the Neighbors app to see if it helps. Make sure you allow all permissions it asks for when opening the app again. If this does not help, give our support team a call for further assistance.