Attempted robbery

Someone tried to rob my house but the recording starts AFTER he covers his face. How can I access the footage before this point? Is it saved?

Sorry to hear of this happening to you @Magnolia. We hope you are ok.

As we value your security and your privacy, there are no recordings stored anywhere other than on your account, in your event history. There is also the timeline view which might contain snapshots as long as you have it enabled. Let us know if you have any other questions, we’re happy to help!