After the latest update to the Ring app (3.18.0) I no longer receive alerts pushed to my Fitbit Versa… I still receive alerts from other apps that I was receiving before the update… my wife still has the old Ring app (3.17.0) and the alerts are still being pushed to her Fitbit Versa. I still receive the Ring alerts on my phone but I keep my phone on silent as I am used to receiving alerts on my smart watch… anybody else having this problem and if so have they figured out a fix? I even reinstalled both the Ring app and the Fitbit app on my phone but I still do not receive any alerts.
Hey @jaktar ! Sorry to hear this is happening with your Fitbit. We’ve seen neighbors have luck with the following to resolve notifications concerns with Fitbit and Ring:
- Visit the Fitbit app
- Sign in to your account
- Select Versa
- Scroll down and select “Notifications”
- Select “App Notifications”
- You will see Ring Video Doorbell as an option under apps that Fitbit can send notifications to, for the Versa. Select Ring Video Doorbell.
- Turn this option on.
Feel free to check with the Fitbit Community as well. Hope this helps!