Hi there, neighbors! As long as your Solar Panel is registering that it is connected during daylight hours, this is normal operation. This is because the Solar Panel is only receiving power during daylight hours. This provides a slow trickle charge for your battery operated device. Depending on your wifi strength and number of event activations per day, you should see a positive trend in your battery.
To ensure your Solar Panel charge is most effective, it’s best to consider factors such as usage, temperatures, and other common battery drain factors. Check out our Community post about battery drain for more tips on battery usage. Fine tuning battery usage and ensuring for several hours of direct sunlight to your panels, will ensure the Solar Panels are most effective.
If your Solar Panel is not showing as connected even with fine tuning battery usage, Solar Panel placement, and ensuring the connection is secure, please give our support team a call at one of the numbers available here. If you are outside of the US, please go here to see how to contact support.