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App notifications tempermental in adroid
I have the app on my android phone and i'll get notifications but then stop getting them after a few hours, if i uninstall the app then re-install then i get notification again for a few hours then it stops again and so on and so on. My wife and daughter have iphones and they have no problem with notifications.Please dont suggest i get an iphonethanks
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25-09-2022 13:29:31
Responses (3)
- M
Hi, thanks for replying but none of the information you provided relates to the problem I am having.I don't understand why I have to keep turning off the recording and motion detection then straight back on and then I get notifications for a few hours and then I stop getting them so have to disable cemera again. I would think its an android app fault. Cheers
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18-11-2022 22:58:05
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- C
Hi @M9GUK. The article Tom shared covers the troubleshooting information we have available for notification problems on Android devices. If you have a Huawei phone, I'd recommend reviewing the information in [this post](https://community.ring.com/t/ring-notifications-stops/6191/11#M3951) on why notifications may not work correctly.
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21-11-2022 16:59:57
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Tom_Ring
Hi @M9GUK. This Help Center article [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) has some great tips and tricks that fix most notification concerns with Android phones. Let me know if this helps!
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26-09-2022 17:02:29
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