Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

M
App notifications tempermental in adroid
battery-video-doorbell
troubleshooting

I have the app on my android phone and i'll get notifications but then stop getting them after a few hours, if i uninstall the app then re-install then i get notification again for a few hours then it stops again and so on and so on. My wife and daughter have iphones and they have no problem with notifications.Please dont suggest i get an iphonethanks

601

0

1

25-09-2022 13:29:31

Responses (3)

  • T

    Hi @M9GUK. This Help Center article [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) has some great tips and tricks that fix most notification concerns with Android phones. Let me know if this helps!

    0

    26-09-2022 17:02:29

    • M

      Hi, thanks for replying but none of the information you provided relates to the problem I am having.I don't understand why I have to keep turning off the recording and motion detection then straight back on and then I get notifications for a few hours and then I stop getting them so have to disable cemera again. I would think its an android app fault. Cheers

      0

      18-11-2022 22:58:05

      • C

        Hi @M9GUK. The article Tom shared covers the troubleshooting information we have available for notification problems on Android devices. If you have a Huawei phone, I'd recommend reviewing the information in [this post](https://community.ring.com/t/ring-notifications-stops/6191/11#M3951) on why notifications may not work correctly.

        1

        21-11-2022 16:59:57

          M

          Ok thanks, read the Forbes article, makes sense but the 3 steps to changing settings dont exist in the latest EMUI.Thanks anyway

          0

          04-12-2022 12:01:06

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members