App not refreshing when opened on android phone x3 weeks

Good morning It used to be when I opened the Ring app on my android and landed on my dashboard that all my cameras would refresh (I have several cameras ). The images updated to that moment and then start counting the seconds. For about a 3 weeks now it hasn’t done that. I have reset everything. I uninstalled the app and tried that and it still doesn’t work.

Hi @Rob67. Thanks for bringing this to our attention. I’ve shared this with our team, and rest assured, we are working to resolve it. If you have any questions in the meantime, don’t hesitate to ask.