I’ve had a Ring Doorbell 2 and a spolight cam for at least a year. It’s been satisfactory. Just recently I added a Stick Up Cam (Battery).
It looks like, when I setup the new cam, the app took the opportunity to update itself. Now I have a whole new interface with a timeline and everything.
Problem is, it doesn’t seem to work at all.
the devices let me know with an audio alarm that there’s movement, but when I go to check, there’s nothing in the timelne
even if I go find a segment of the timeline that says it has movement, it takes an infinite time to load (i.e. it never loads)
if I go to live view, it says it’s activating the device but never finishes
I don’t think it’s failed, it works just often enough to show that it *can* work (maybe 5% of the time).
I wish I could go back to the old simple interface - at least I could look at my cameras. This one is currently useless. If it continues, I may ship the whole thing back to Ring and try something more reliable.
Anything I can do to get this thing working?