App keeps telling me device offline

Hi neighbors! There were recently some incidents reported on our Status page, Status.Ring.com.
These concerns have since been resolved, and your Ring device should be operating as intended.

As always, remember to check out your RSSI in the device health section of the Ring app, to ensure for optimal wifi signal. Please also ensure there is not a VPN enabled on the mobile device.

If further assistance is needed, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.