App Freezes and Crashes on Android

…after latest Update. Android 10 Pixel 4.
Worked until last update.

Not a reliable security System if there is one Problem after the other all the time!

Get your act together Ring.

Hey @Kingsix, could you try removing the Ring app from your phone, rebooting your phone (turn it off/on) and then reinstall the Ring app. If your app continues to crash after you reinstall it, please reach out to our support team here.

Ok. Reinstall. The cure if there are no other solutions. What happens to my App settings like the Camera Movement zones? It was very time consuming to figure them out. Do I have to do all the in app settings all over again?

It’s all tied to your account. Not the app.

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As expected a reinstall did change nothing.
App crashes and freezes on a new and up to date pixel 4 android 10. 8 Cameras and one doorbell.

And not all settings were tied to account. I had to spend time to do settings for 8 cameras like sounds etc.

The security of my property is not given because of the app crashing during udage and when running in the background. When crashing in the background the app did not produce Alarm Sounds.

Ring should fix this immediately!

@Kingsix If you are still experiencing this concern, can you please reach out to our support team here?


Re: App Freezes and Crashes on Android

If you have these apps it will go against ring app. If you have Verizon digital security could be an app as well causing issues since it uses Mcfee.
Android Apps that Conflict with the Ring App – Ring Help

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