Ring Video Doorbell
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Annual charges
cs-support
billing
Ok, so why even ask if we want annual or monthly charges if Ring is just going to charge whatever they want? I went to do a new subscription, and I clicked monthly for $4.15 after tax. And immediately got a message from my bank that the $40 was charged for an annual subscription. IM ONLY GOING TO BE AT MY APARTMENT FOR ANOTHER 3 MONTHS. AND NOW I HAVE A SUBSCRIPTION FOR A YEAR. are you kidding me? Im absolutelt filing a dispute with my bank and throwing this piece of trash away.
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26-10-2023 05:17:15
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Justin_Ring
Hi @user63940. Subscription concerns cannot be handled here in the Community because we do not have access to account information. I would recommend you give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance with this type of concern.
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27-10-2023 05:30:53
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