I have turned off the motion warning under the device but the alarm is still going off. Hello you are being recorded. Why is it not turning this announcement off?
Hi @user46110. Do you have multiple Ring devices? Make sure you toggling the Motion Warning off for the correct device if you do. Otherwise, you can try completing a quick reboot in the Ring app using the reboot option from the Device Health screen. This should only take a few moments. Then toggle the Motion Warning off and test if the setting is working correctly.
If that doesn’t do the trick, and the Motion Warning is still playing despite having toggled it off in the Ring app, please follow up with our support team at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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