Android Location Loop

I have been trying to install a new Flood Cam Pro for close to a month now. I have talked to support at least three times and I cannot get an answer. While going through the set up my app gets stuck on the location screen. When I hit next it loops back to the same screen and I cannot proceed. I have uninstalled and installed several times and no change. App version is 3.45.1Hope someone can help because I can't return it and it was $250. Completely worthless at this point.