Android app not opening

My ring app isn’t opening today, keep getting the attached. Getting no notifications either (probably because it’s not running)
Last update was 2 days ago, worked fine up until today.

I’ve forced stop, cleared the data and cache and that seems to have fixed it actually.

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I have had an update and now I can’t open the live view app when I’m connected to my mobile data and when I’m connected to my home WiFi it comes up as lost connection reconnect what’s going on RING

How do you clear the data and cache on your android phone please

Hey @Chairman. To clear your cache and data on your Android app, you can remove the Ring app from your phone, reboot your phone (turn it off/on) and then reinstall the Ring app. Once you’ve reinstalled it, it will no longer have the old cache and data that was stored. Hope this helps!

Great thanks I will try that