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Android App keeps logging me out
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Is anyone else having an issue with the Android app logging them out constantly?

Android Version: 14
Ring app: 3.64.0

2215

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9

10-10-2023 05:48:36

Responses (30)

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User Solution

Hey neighbors, this issue was resolved in an app update on November 7th. Please make sure you have updated to the latest version of the Ring app, and are not clearing the app cache or data. If you’re still being logged out frequently, please follow up with our support team for additional assistance.

0

20-12-2023 05:09:16

P
Yes. Every day or so. Maybe it's since android 14. I have checked that "pause app activity if unused" is turned off. I tried clearing app data but this didn't help. Pixel 4a 5g.

0

11-10-2023 09:18:34

P
Seemed to happen if I killed off the app. I just downloaded and installed version 3.65.0 from APK mirror (I was on 3.64) Killing the app doesn't log me out now. I'll test again tomorrow.

0

11-10-2023 09:34:12

P
Still logged in this morning.

0

11-10-2023 10:37:39

D
Mine constantly signs out since Android 14...ring advice is a faulty phone..🤷‍♂️

0

15-10-2023 06:48:57

D
Well mine solved itself for a couple of weeks but the last few days back to constant sign outs rendering the app useless.

0

06-11-2023 09:33:53

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