Ring Video Doorbell
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Amazon Refurbished Ring Wired Doorbell
hardwired-video-doorbell
installation
cs-support
I just received an Amazon refurbished Ring doorbell, and the device itself is missing the sticker on the side which would have the QR and PIN code. It came with a "Quick Start" paper with a QR code but that was missing a PIN code. Without the PIN code, the app will not let me proceed with the configuration. Can ring support provide me with a PIN code?
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03-05-2023 07:57:48
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Caitlyn_Ring
Hi @RayVill. You should be able to scan the QR code to complete the setup. If it's still asking for a pin after scanning the QR code, you'll need to reach out to our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) to see if there are any other options available.
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04-05-2023 08:54:19
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