Am I only one who has ring and ring app issues

Hi neighbors! If you’re experiencing delays or concerns with accessing the Live View on your Ring Doorbell or Security Camera, try some of the troubleshooting tips and tricks below:

  • Review Community Post on Live View concerns, which can help you narrow down what the cause of your concern is.
  • Test the Live View on both wifi and cellular data to see if the issue is related to one connection type. If you’re on cellular data, some areas may provide a stronger connection while in other areas, you will have a weaker connection based on your mobile providers coverage.
  • Check the RSSI on your Ring Doorbell or Camera to see if it indicates a stable or unstable connection. With an unstable connection, you may have intermittent connectivity concerns with the Live View.

I hope these troubleshooting tips and tricks help. If you continue to have concerns with the Live View on your Ring device, please give our support team a call at one of the numbers available here so they can take a closer look. If you are outside of the US, please visit here to see how to contact support.