Ring Alarm
Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
Allow alarm firmware updates when armed
Apparently the base station won't accept firmware updates if it is armed. Seems like a big flaw.. what's the point of an alarm NOT being armed?I learned this when I was notified that my base station was offline. Wondering why the cellular service didn't kick in, I contacted Support. They couldn't do anything because I was missing a firmware update... which didn't install because my alarm was armed. (Naturally, I had no idea I was missing updates)It seems to me that at the very least, we should be warned that our devices are missing updates. If Ring cannot figure out a way to push updates when armed, we should be given control to specify an update window which will turn off the alarm, install the update and re-arm the system.
632 •
0 •
1 •
09-08-2022 19:15:09
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates