Alexa Greetings vs Quick Replies

Hi there, @Chutieu! It sounds like you are doing everything correctly. Did the entire event not record, or just the quick replies message feature did not work as intended? Try testing an event with the quick reply enabled yourself, to see if you can confirm that it is working as it should. Please also consider wifi connection variables, as this is important for event recordings and audio in general. Feel free to check out our Community post about RSSI and improving wifi connection. I hope this helps! :slight_smile: