We get it, sometimes you’re busy and not always available to answer your Doorbell events. To help, we have added two awesome Doorbell features that will greet your visitors for you! You can choose between Alexa Greetings and Quick Replies in the Ring app Smart Responses section. Below we have highlighted features details for both to help you decide which one is best for your setup. **Note:** Currently, you can not have both features on at once. **Alexa Greetings** Have Alexa greet visitors or take messages for you or provide instructions to your delivery person on where to put packages. * **How It Works** * Alexa Greetings is a feature specific to the Ring Video Doorbell Pro that allows Alexa to greet visitors, take messages and give specific instructions on where to leave packages, all while recording the exchange via the Ring Video Doorbell Pro’s camera. These interactions will be saved as a video on your Event History Timeline in the Ring app, similar to other motion or Doorbell events. * **Compatible Doorbells** * Ring Video Doorbell Pro in the US only * **Protect Plan Requirements** * Yes, a Ring Protect Basic or Ring Protect Plus plan is required for you to use Alexa Greetings with your Doorbell. * **Adding it to Your Device** * Open the main menu in the top left corner of your Ring app. * Select **Devices**. * Select your Ring Video Doorbell Pro. * Open **Smart Responses**. * Toggle on **Alexa Greetings** and go through the setup flow. * Now you are all set to have your Ring Video Doorbell Pro interact with your visitors! Learn more about Alexa Greetings in this [Ring Help Center article](https://support.ring.com/hc/en-us/articles/360056161712-Alexa-Greetings). **Quick Replies** Select from preset Quick Replies responses to save yourself time and have your Doorbell ask visitors to leave a message for you. * **How It Works** * Quick Replies is like an answering machine for your door. If you’re unavailable when a visitor dings your Ring Doorbell, it will state a previously selected response and record their response in a video if you have a Protect Plan for your device. **Note:** This is currently only available in the Australia, Canada, Ireland, New Zealand, United Kingdom, and United States. * **Compatible Doorbells** * Video Doorbell * Video Doorbell (2020 Release) * Video Doorbell 2 * Video Doorbell 3 * Video Doorbell 3 Plus * Video Doorbell 4 * Video Doorbell Pro * Video Doorbell Elite * Peephole Cam * **Protect Plan Requirements** * No, you do not need a Protect Plan to have your doorbell use Quick Replies messages. However, you will need a Protect Plan for your doorbell to record these interactions in a video to view later. * **Adding it to Your Device** * Open the main menu in the top left corner of your Ring app. * Select **Devices**. * Select the Doorbell you would like to turn on Alexa Greetings for. * Open **Smart Responses**. * Select **Smart Assistant**. * Toggle on **Quick Replies** and go through the setup flow. * Now you are all set to have your Doorbell answer for you! Learn more about Quick Replies in this [Ring Help Center article](https://support.ring.com/hc/en-us/articles/360056808171-Ring-Quick-Replies-). Please let us know in the replies below which one you choose!