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Alexa Greeting
Hi I have the Ring Pro 2 and a compatibke alexa show device. When we purchased the camera and connected it just to test it the alexa greeting was available and it worked. 2 days later we have mounted the camera and now when I go into smart responses menu the Alexa Greeting is no longer there!!! Ring cam is set up correctly with the alexa app and both accounts are linked. What am I doing wrong? It worked properly and suddendly dissapeared from the app.
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29-12-2021 14:20:30
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Tom_Ring
Hi @JohnnyMug. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360056161712-Alexa-Greetings) has information on the Alexa Greetings. I would make sure that you have an active Ring Protect Plan, as this feature is only available with an active subscription. Let me know if this helps!
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30-12-2021 17:26:11
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