Responses (5)

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TechGuy42

> @starwood wrote: > > When I go to device setting this is shut off. If I turn it on there is no save feature. When I come back later it is off again. How do I get this to stay on?+1 on this issue, happening on my ipad. Refuses to save that i want alerts to open full screen video. Everytime i go back to the settings, that option is off.I can confirm this issue does NOT exsist on any of my android devices

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29-05-2019 22:13:05

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deprofundis

I’m having the same issue on iPhone iOS 12.2.

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01-06-2019 20:54:47

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deprofundis

And now it’s working. ?‍♂️

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01-06-2019 22:37:25

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deprofundis

Well, that didn’t last long. Worked for a while; now turning off after closing the app.

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02-06-2019 04:43:20

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TechGuy42

For the, the setting has been completely removed with the latest update

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02-06-2019 19:21:30

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TechGuy42

> @Riley\_Ring wrote: > > @TechGuy42 are you not seeing the this option on iOS ot Andriod? Only on IOS, iPad specifically. I don’t have iPhone to test with

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04-06-2019 20:42:45

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Wilhannes
Re: Alerts Open Fullscreen video
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19-09-2019 19:34:33
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bazzyb

the fact ring doesnt have a dedicated monitor that would allow for instant live view when the doorbell is pressed is madness.the fact that we have to make our own solutions using overly expensive, overly spec'ed tablets and mobile devices to get a basic feature that $50 video doorbells from amazon have is madnessthe fact that ring finally released a feature only to remove it is abolute madness.the fact tht ring cant understand why this is a pretty important feature request, requested by so many of their customers is beyond beliefRING: simply allow automatic live view full screen when the doorbell is pressed. this shouldnt be difficult!

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15-12-2019 11:06:52

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Oldmonkey51

Just got my Ring pro today, wire connected, app installed. Try it out, no full screen alert? Look for solutions on the internet. Found the forum, and found out, this feature is GONE! WTH! This feature is the only reason I am buying this product. Now I am thinking of return it now. Can I?

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24-12-2019 01:17:18

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Spiff

I know how you feel, I was incredibly frustrated for months when they broke this function (it used to work just fine) but refused to admit it. I even ended up returning Ring cameras I'd bought but I'd had the doorbells too long for a refund. They have finally fixed this issue however (at least with the iOS app) but I won't be buying any more Ring products. Here's how to activate the feature:Be sure you update your app, then on the home page of the app, tap the elipsis "..." in the top right corner of the device you want to pop up full screen, tap Settings, Device Settings, Alert Settings, Notification Preferences and turn off (yes, off) In-App Notifications. This will then show alerts full screen, but only when you are in the app.

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12-01-2020 23:58:06

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midwestringuser

This is not a fix.

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13-01-2020 01:46:09

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bazzyb

Hi spiff Thanks for your reply, Unfortunately this doesn’t work. What it does do is open up live view but not in full screen. You have to press another button to open it in proper full screen (square on the right hand side) It used to work on older versions before they introduced the live view and history screen. This really shouldn’t be difficult for Ring to sort out. It’s clearly a customer requirement

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13-01-2020 08:06:51

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Spiff

Oh I see what you mean. You're right that it used to open full screen and now only half-way. I wonder if they do any user testing before rolling out these changes or they just do it without feedback. They certainly don't seem at all responsive to these discussions in their own forums so I'd be quite surprised to hear that they ask for feedback from actual users before forcing changes on them.

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17-01-2020 17:53:32

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Sunny4l
The feature In- **in App Notification** has disappeared which means whilst in app the notification is no longer giving full-screen notification. This is the main reason I purchased ring cameras. Can this be put right again please it's really frustrating
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23-04-2021 06:01:19
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Deoptim
On Android 10 (Xiaomi MIUI 12) to open notification in full screen automatically.**Variant 1**Use Tasker(need to Buy)+AutoNotification(Free) tools.I made Task(Tasker App) rules:1. Where is delay 5sec. was used while Sound of Notification playing.2. And AutoNotification was used as plugin for Tasker in menu and selected Actions option.Configuration you can see on screenshot.Where is Title of notification (Ring App) used as notification to click(it searches/monitoring/ waiting notification from Ring App with specific Title, for example).In Profiles (Tasker App):Event->UI->Notification->Owner Application-> chose Ring.Then as Task chose previous rules(on screenshot) named "Notification Click"**Variant 2:**Use Tasker(need to Buy)+Notification Listener(Free) App for Android.Use [this guide(link)](https://geekvisit.com/answer-skybell-automatically-on-android-using-tasker-electronic-door-viewer/amp/):Make Task (Tasker App) as in the guide link.Make Profiles (Tasker App) a difference only in the App and Text message, instead *Skybell* chose **Ring** App and Text message in my case was "Someone is at your Front Door"It automatically opens notification as full screen session when someone call.In the same way you can do for motion detection notification, if you want....Version of Ring 3.59.0
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15-05-2023 07:27:54
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