Ring Video Doorbell

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C
Alerts map does not match new address
app-settings
troubleshooting

I just moved and reinstalled my ring doorbell at my new house. I have changed my address but the alerts are still coming in from my old address. When I open the Ring app my new address shows in the left menu. When I go to settings my new address shows there too.When I go to left menu \> Neighbors \> Settings \> Customize Neighbors \> Neighborhood map, my old adress is showing. I've tried moving the dots but I can't move them far enough. The little home icon dot is still showing at my old address. Howdo I update this?

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12-11-2020 21:08:38

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