why my ring alarm starts update while in arm mode?
Hi @Bandar. The Ring Alarm will only update while in the Disarmed Mode. I would contact our support team with the date that this event occurred so they can investigate this for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Please update us with the information the support team was able to provide.