I have noticed that if you check the details for a sensor via the online portal, it automatically defaults it (changes it) to a Main Door. So it does not show the actual type of sensor in the online portal. All of them default to Main Door and actually changes it to Main Door. This is not good of course because there’s an entry delay on that kind of sensor. The mobile app is fine. Has anyone else noticed this?
I don’t encounter that in the Portal.
Have you tried clearing the cache on your browser and/or a different browser?
Yes, doesn’t matter if I clear cache or use another browser. Every sensor comes up as Main Door and then changes it in the system. I can only fix it through the App.